Process automation is an approach to business management that uses technology to automate complex business processes. It typically has three functions: automating processes, centralizing information, and reducing the requirement for input from people. It is designed to remove bottlenecks, reduce errors and loss of data, all while increasing transparency, communication across departments, and speed of processing.
Automating business processes saves time and money. These systems also help reduce the amount of manpower that it takes to complete key tasks and allows workers to focus on more important projects.
Automation also helps reduce costly errors and the time it takes to correct them. Most document processing and data entry mistakes are a result of human error.
Business automation can also introduce new levels of standardization into daily workflows by walking employees through detailed steps and tracking all relevant documentation. All of these improvements can help companies reduce both operating costs and overhead.